Blog and insights

Kenya's Data Protection Act Explained Without Putting You to Sleep

Your customer list is in a notebook, a spreadsheet and three WhatsApp chats. A friendly, sleep-free tour of the Data Protection Act in Kenya.

AI Hallucinations: When Your Assistant Confidently Makes Things Up

Otieno's AI assistant quoted a law section that does not exist, with total confidence. A practical guide to AI hallucinations in business and how to avoid them.

Approval Workflows: Ending the Era of "Has Boss Signed It?"

A requisition form leaves Accounts on Monday and is last seen near the boss's in-tray on Thursday. Approval workflow software in Kenya can end the search party.

Running a School From a Browser

Mrs Nyambura used to run fees from three ledgers and a calculator older than the head teacher. Here is what a cloud school management system changed.

Cybersecurity for People Who Think Phishing Is a Weekend Hobby

Phishing has nothing to do with Lake Victoria tilapia. A plain guide to cybersecurity for small businesses in Kenya, with fewer acronyms and more chai.

Using AI to Write Marketing Copy That Doesn't Sound Like Everyone Else's

If your new ad promises to elevate, unlock and seamlessly empower, a robot wrote it. Here is how to make AI copywriting for Kenyan businesses sound human again.

School Fees Reminders That Send Themselves

Every term, the bursar becomes the most avoided person in the parents' WhatsApp group. A school fees management system in Kenya can take that job off her hands.

Backups in the Cloud: The 3-2-1 Rule in Plain English

Kamau's laptop is not a backup, and neither is a flash disk in the same drawer. The 3-2-1 rule of cloud backup for businesses in Kenya, minus the jargon.

The IT Guy Who Is Also the Driver: When to Get Proper Tech Support

Mutua drives the director, fixes the printer and resets passwords between trips to the bank. When do small businesses in Kenya need proper IT support?