ICT
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The Annual IT Health Check: A Checklist for the New Year
You service the car and visit the dentist. Your computers deserve the same. An annual IT health check for businesses in Kenya, in plain checklists.
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SIM-Swap Fraud and How to Keep Your Business Lines Safe
Your phone says "No service" and you blame the network. Meanwhile, someone else has your number. How to protect your business from SIM swap fraud in Kenya.
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ICT Policies: Writing Rules Your Staff Will Actually Read
Nobody has ever finished reading the forty-page ICT policy. Here is how to write an ICT policy for businesses in Kenya that people will follow.
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Your Customers Are Googling You Right Now. What Do They Find?
A wedding guest loved the food and googled the caterer. He found a dead number and a 2019 post. A guide to online presence for businesses in Kenya.
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Custom Software vs Off-the-Shelf: A Decision Guide for Kenyan SMEs
Build it or buy it? A plain-language guide to custom software development in Kenya versus ready-made tools, for SMEs tired of spreadsheets.
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Why Your Office Cables Look Like Spaghetti and How to Fix It
Behind every reception desk lives a nest of mystery cables. A practical guide to office network cabling in Nairobi, minus the spaghetti.
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Two-Factor Authentication: The Small Annoyance That Saves Your Business
Typing a six-digit code is annoying. So is explaining why "you" asked clients to pay a stranger. 2FA is the cheapest win in business email security.
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The True Cost of "My Nephew Built Our Website"
A diary of one hardware shop, one talented nephew and a hard lesson in small business website design in Kenya: free sites send their invoice later.
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How to Brief a Software Developer Without Saying "Make It Like Facebook"
"Like Facebook, but for our chama, by Friday." Hiring a software developer in Kenya goes far better with a proper brief. Here is how to write one.
